I/M Program Management

Development and operation of vehicle emissions systems, electronic communication networks, data systems and I/M program management services have been an integral part of Gordon-Darby operations since 1984.  For more than two decades, the company has implemented and managed a variety of decentralized and centralized I/M programs in areas as diverse as the states of Ohio, Florida, Tennessee, Arizona, Indiana and New Hampshire. 

Led by President Jay Gordon, Gordon-Darby's management team is comprised of highly qualified professionals representing over a century of combined project management experience and specific experience in the vehicle emissions testing industry.  In an industry that has been subject in recent years to a number of corporate mergers, takeovers, and near buy-outs, the company and its employees stand out as a bastion of solidarity and certitude.  Gordon-Darby has remained focused on servicing our customers, and working to develop and perfect the next-generation of I/M test technology.  As a result, our capabilities have continued to grow, but Gordon-Darby’s foundation has remained solid and true to our mission of delivering exemplary customer service and cutting edge technology. 

Management Services.  Specific I/M program management services provided by Gordon-Darby include:

·         Overall program design, implementation, and management

·         Data system / VID design, development, implementation and operation

·         Analyzer-VID communications software and transactions

·         Online transaction and analytical processing (OLTP/OLAP) operations

·         Online data warehousing, reporting, analysis, mining and downloading

·         Integrated data / operational system management

·         Electronic transmission system and network management

·         Data center hosting and backup/recovery activities

·         Disaster preparedness and operational recovery plans and activities

·         Vehicle inspector training and licensing

·         Inspection station licensing and start-up

·         Repair technician training and technical support

·         Public, inspection station/inspector and repair technician call center and hotline services

·         Automated clearinghouse (ACH) financial transactions

·         Electronic inspection certification (E-Cert) issuance and tracking

·         Test system fabrication and sales to approved inspection facilities

·         Field calibration, maintenance and service of centralized/decentralize test systems

·         Quality Assurance / Quality Control (QA/QC) of inspection and test equipment performance

·         Overt and covert audits of stations, inspectors and test equipment

·         Statistical Process Control (SPC)/control chart analysis of inspection and equipment data

·         Triggers analysis of inspection results and test equipment (calibration) data

·         Support of enforcement activities against stations, inspectors and motorists

·         Vehicle waiver and exemption issuance and oversight

·         Motorist service center operations and referee services

·         Test equipment acceptance testing

·         Repair effectiveness reporting and oversight

·         Public information and education (PI&E) services